Terms and Conditions

Last updated: September 7, 2026

These Terms and Conditions ("Terms") govern the relationship between Envizn Labs ("Envizn Labs," "we," "us," or "our"), a Webflow design and development agency based in Kolkata, India, and any individual or business ("Client," "you") that engages our services. By signing a proposal, paying an invoice, or otherwise instructing us to begin work, you agree to be bound by these Terms.

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1. Our Services

Envizn Labs provides website design, Webflow development, digital tooling, and related services (including SEO/content, outbound systems, and ongoing retainer support) primarily for financial services firms (RIAs, wealth managers, M&A advisors, family offices, executive search firms) and B2B SaaS companies. The exact scope of work for any engagement is defined in the applicable proposal, statement of work, or written agreement ("Proposal") sent to the Client.

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2. Proposals and Scope

• Each project begins with a written Proposal outlining deliverables, timeline, and fees. Work is scoped to what is described in the Proposal; anything outside that scope (additional pages, features, integrations, or rounds of revisions) will be quoted separately.

• Verbal discussions, calls, or informal chat messages do not constitute a binding scope of work unless confirmed in writing.

• Timelines quoted in a Proposal are estimates and depend on the Client providing requested content, feedback, and approvals promptly. Delays on the Client's side may extend the delivery date accordingly.

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3. Payment Terms

• Projects are billed as an upfront deposit followed by milestone payments, as specified in the Proposal (for example, a percentage due at kickoff, at design approval, and at final delivery).

• Retainer-based services (ongoing content, LinkedIn outreach, dev support, SEO, etc.) are billed monthly in advance, unless otherwise agreed.

• Work will not begin, and no deliverables will be released or published live, until the applicable deposit or invoice has been paid in full.

• Invoices are due within the timeframe stated on the invoice (typically 7 days) unless otherwise agreed in writing. Late payments may result in a pause of work until the account is settled.

• All fees are quoted exclusive of applicable taxes (including GST, where applicable) unless stated otherwise.

Refund terms for deposits and milestone payments are covered in our separate Refund Policy.

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4. Client Responsibilities

To keep a project on schedule, the Client agrees to:

• Provide timely feedback, approvals, and requested materials (copy, branding assets, logins, images, data).

• Designate a single point of contact authorized to approve deliverables on the Client's behalf.

• Ensure that any content, trademarks, images, or data provided to Envizn Labs for use on the website or tool does not infringe on any third party's rights.

Delays caused by the Client (late feedback, missing content, unresponsive stakeholders) are not attributable to Envizn Labs and do not constitute a breach of any timeline commitment.

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5. Revisions

Each Proposal specifies the number of revision rounds included. Additional revision rounds beyond what is included, or changes requested after a milestone has been approved in writing, will be billed at our standard hourly rate or quoted as a separate change order.

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6. Intellectual Property

• Upon full and final payment for a project, ownership of the final approved deliverables (the website design, custom code, and content created specifically for the Client) transfers to the Client.

• Envizn Labs retains the right to display completed work in its portfolio, case studies, and marketing materials, unless the Client requests otherwise in writing (for example, due to confidentiality requirements).

• Envizn Labs retains ownership of any pre-existing tools, frameworks, code libraries, templates, or internal processes used to deliver the work; these are licensed, not sold, to the Client as part of the deliverable.

• Third-party assets (stock photography, fonts, plugins, or paid Webflow apps/integrations) remain subject to their own licensing terms, and it is the Client's responsibility to maintain any required licenses after handover.

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7. Third-Party Platforms

Our work is typically built on Webflow and may integrate with third-party tools (CMS, forms, analytics, payment processors, marketing platforms, etc.). Envizn Labs is not responsible for outages, pricing changes, feature changes, or policy changes made by Webflow or any other third-party platform. Ongoing hosting, domain, and third-party subscription costs are the Client's responsibility unless explicitly included in the Proposal.

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8. Confidentiality

Both parties agree to keep confidential any non-public business, financial, or strategic information shared during the engagement, and to use it only for the purposes of completing the project.

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9. Limitation of Liability

Envizn Labs will perform services with reasonable skill and care. However, to the fullest extent permitted by law, Envizn Labs's total liability arising out of or related to any engagement is limited to the total fees paid by the Client for the specific project or service in question. Envizn Labs is not liable for indirect, incidental, or consequential damages, including loss of revenue, data, or business opportunity.

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10. Termination

• Either party may terminate an ongoing engagement with written notice, as specified in the Proposal (typically 15–30 days for retainers).

• If a project is terminated by the Client mid-way, the Client remains responsible for payment for all work completed up to the point of termination, and any deposit already paid is treated per our Refund Policy.

• Envizn Labs reserves the right to pause or terminate work if invoices remain unpaid beyond the agreed due date.

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11. Force Majeure

Neither party is liable for delays or failures in performance resulting from causes beyond its reasonable control, including natural disasters, internet or platform outages, or other events of force majeure.

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12. Governing Law

These Terms are governed by the laws of India, and any disputes arising from an engagement with Envizn Labs will be subject to the exclusive jurisdiction of the courts of Kolkata, West Bengal.

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13. Changes to These Terms

Envizn Labs may update these Terms from time to time. The version in effect at the time a Proposal is signed will govern that engagement. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.

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14. Contact

Questions about these Terms can be directed to Krish@enviznlabs.com, +91 7003920639.